Privacy Notice (Fair Processing Notice)
Data Controller: Oyster Healthcare Communications (OHC)
OHC may from time to time collect, hold, and process personal information (for the purposes stated below). It will not share this information with third parties or any other party that is not relevant to the services provided by OHC. Exemptions to this policy under the Data Protection Act, 1998 (DPA, 98), may apply.
How we use your information
OHC will only use the information that we collect through discussions, emails, and letters or via our website, for the following purposes:
- to provide information on the services we provide;
- administration of job applications and current or former employees.
Logging visitor information using Cookies
Updated EU regulations require us to provide site visitors with a description of the purpose of cookies and how they are used on our website. The regulations also require site visitors to consent to cookies being stored on their computer, laptop, tablet, or mobile device.
Taking part in surveys
From time to time OHC may conduct surveys for example; in order to gauge customer satisfaction. The results of these surveys will be for BRC’s business administration purposes only and will not be shared with any other party.
Job applicants, current and former employees
OHC will only use the information that is supplied to it to process job applications and to monitor recruitment statistics. Where it wants to disclose information to a third party, for example when taking up a reference or to obtain a ‘disclosure’ from the Criminal Records Bureau, OHC will not do so without informing the applicant beforehand unless the disclosure is required by law.
Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted.
For those who are employed by OHC a file relating to their employment will be compiled. The information contained within this file will be kept secure and will only be used for purposes directly relevant to that person’s employment.
Where a person is no longer employed by OHC, it will retain the employee file in accordance with the requirements of its retention schedule and then delete it.
OHC strives to meet the highest standards when collecting and using personal information. For this reason, it takes any complaints that are received about this very seriously.
OHC encourages people to bring any concerns to its attention if they think that the collection or use of information is unfair, misleading or inappropriate.
Disclosure of personal information
Individuals can find out if OHC holds any personal information by making a ‘subject access request’ under the DPA, 98. If information is held about you it will:
- give you a description of the information;
- tell you why OHC is holding it;
- tell you who it may be disclosed to; and
- let you have a copy of the information in an intelligible form.
If you wish to make a request to OHC for any personal information it may hold, you will need to put the request in writing addressing it to our Data Protection Officer at the address below.
If you agree and once identification has been confirmed (in-line with the DPA, 98) OHC will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If OHC holds information about you, you can ask us to correct any mistakes by, once again, contacting the Data Protection Officer.
Links to other websites
This privacy notice does not cover any links to other organisations that OHC may add to its website. You are strongly advised to read the privacy notices of these organisations.
How to contact us
Please see our contact page for ways to get in touch.